Otalio SPMS — Functional Overview
Otalio’s Ship Property Management System (SPMS) unifies every revenue and service touchpoint on board, while keeping ship and shore perfectly in sync. From guest check‑in to final reconciliation, Otalio makes operations simpler, faster, and more profitable across your entire fleet.
Guest Services
Profiles, reservations, service requests, amenities, loyalty tiers/classifications, and VIP handling—centralized for fast, accurate service.
Point of Sale (POS) & Retail
Unified POS for bars, restaurants, shops, spa, and excursions. Promotions, packages, and discounts apply automatically based on guest privileges and loyalty status.
Dining & Reservations
Dining room operations, specialty venues, and meal counts. Conflict alerts prevent overlaps with excursions or spa bookings and respect guest preferences.
Excursions & Spa
Planning, inventory, and on‑board/advance sales with integrated eligibility, pricing rules, and package inclusion.
Groups, Visitors, Check‑in, Housekeeping
End‑to‑end flows for group handling, visitor control, embarkation, cabin status, and housekeeping tasks.
Finance, Cashbook & Currency
Full reconciliation of POS and SPMS data, cashbook management, currency exchange, and customs‑compliant sales limits (e.g., daily limits, crew rules).
Crew, IAM & Security
Crew operations, identity and access management, role‑based permissions, and audit trails to meet security and compliance requirements.
Safety, Gangway & Activity Planner
Safety processes, gangway validation/controls, and a planner for shipboard activities and tasks.
Reporting & Notifications
Operational and financial reports, plus a notification engine for events and exceptions.
