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A 360° Approach to Onboard Financial Excellence

Managing finances across a cruise fleet is complex. Otalio’s Finance Management Module delivers a unified, automated, and fully integrated system that ensures accuracy, compliance, and real-time visibility across all financial touchpoints onboard and shoreside.

Centralized Financial Management

Otalio provides one platform for all financial processes including retail, dining, spa, excursions, wellness, and entertainment. Real-time data synchronization between ship and shore ensures seamless reporting and operational transparency.

Automation & Efficiency

The system automates credit card top-ups, account settlements, and invoicing. Service charges, taxes, and promotions are applied automatically, while onboard HR costs are reduced through automation by eliminating redundant reconciliation between POS and PMS systems.

Revenue Optimization

With flexible package management, operators can offer both prepaid and onboard sales covering beverages, excursions, internet, spa, medical, and retail. Promotions and discounts are dynamically applied based on guest classifications or loyalty tiers, and daily, cruise-length, or account-type sales limits guarantee compliance with customs and internal financial rules.

Comprehensive Guest Account Handling

Folio management is fully transparent for every guest, crew member, or visitor. Credit limits, onboard credits (both refundable and non-refundable), and routing options for shared payments can be managed with ease, while multi-folio capability allows separation of charges such as family versus individual accounts.

Cashbook & Currency Exchange

The built-in cashbook management and multi-currency exchange enable automated conversion and commission handling. Real-time financial posting ensures balance accuracy across all accounts at any time.

PCI-Compliant Payment System Integration

Otalio integrates seamlessly with Adyen, a global leader in payment processing. All transactions are fully PCI DSS compliant, ensuring the highest level of payment security. The system supports all major card schemes and alternative payment methods, while automated authorization and settlement flows reduce manual handling and operational risks. Sensitive card data is never exposed thanks to tokenization, and built-in fraud prevention tools add an additional layer of protection to every transaction. With Otalio and Adyen, cruise operators can provide guests with a frictionless, secure, and globally accepted payment experience.

Otalio transforms financial management from a time-consuming administrative burden into a strategic advantage. By combining automation, PCI-compliant payment security, and real-time ship-shore integration, Otalio empowers cruise lines to maximize profitability while delivering guests the seamless travel experience they expect

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Otalio GmbH

Mattentwiete 6

20457 Hamburg, Germany

V2.251009

Imprint