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Group Handling

Otalio’s Group Management module simplifies the handling of group reservations and onboard operations for cruise lines of all sizes. The system provides a 360° view of group activity, enabling staff to manage group profiles, reservations, privileges, and financial accounts in one unified interface.

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Create and manage group profiles

Link guests into travel parties, charter groups, corporate bookings, or family clusters, and assign roles within each group (e.g., leader, member, guardian)

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Centralize reservations

Book cabins, dining, excursions, and activities for the entire group at once, with automatic synchronization across the system

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Financial consolidation

Manage group folios with shared billing, routing of charges, and central settlement, while still maintaining visibility of individual guest accounts

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Privileges and packages

Apply packages, discounts, and loyalty benefits on a group level, ensuring all members receive consistent entitlements

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Operational efficiency

Quickly view group movements (embarkation, disembarkation, absences), assign dining tables, or plan group excursions with automated conflict checks

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Customization & scalability

Handle everything from small family bookings to large corporate or travel agency groups, with flexible templates and reporting tools

By integrating group data seamlessly with Guest, Visitor, and Crew Management, Otalio ensures that groups are handled as smoothly as individual passengers—reducing manual work while improving guest satisfaction.

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Otalio GmbH

Mattentwiete 6

20457 Hamburg, Germany

V2.250927

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