Otalio SPMS — Functional Overview

Otalio’s Ship Property Management System (SPMS) unifies every revenue and service touchpoint on board, while keeping ship and shore perfectly in sync. From guest check‑in to final reconciliation, Otalio makes operations simpler, faster, and more profitable across your entire fleet.

Guest

Guest Services

Centralize every guest interaction—from check-in to check-out—ensuring personalized service and unified communication across departments.

Pos

Point of Sale

Empower onboard sales with a fully integrated POS system that automates transactions, loyalty benefits, and financial reconciliation.

Packages

Package’s and
Promotions

Unify packages and promotions with dynamic automation that personalizes guest offers and boosts onboard revenue

Dining

Dining

Deliver exceptional dining experiences through smart table management, guest insights, and seamless POS integration

Excursion

Shore Excursion

Manage excursions effortlessly with real-time bookings, capacity control, and automatic guest synchronization

SPA

Spa Management

Simplify spa operations with real-time booking, package integration, and service tracking—all connected to guest profiles.

Groups

Groups

Coordinate group activities, billing, and reservations effortlessly across cabins and events with one unified interface.

Visitors

Visitors

Simplify visitor onboarding with integrated access control, check-in automation, and compliance-ready records

Housekeeping

Housekeeping

Optimize housekeeping with automated task assignment, real-time cabin status, and instant updates from guest requests.

Finance

Finance

Unify all onboard financial operations with automated reporting, accuracy, and transparency from ship to shore

Crew

Crew

Unify crew data, operational information, and privileges in one secure platform for seamless fleetwide coordination

Safety

Safety

Enhance onboard safety through real-time monitoring, access control, and automated compliance with maritime regulations

Gangway

Gangway

Ensure secure and efficient gangway movements with instant guest validation and real-time movement tracking

Activities

Activity Planner

Plan and synchronize daily shipboard activities with smart scheduling and live coordination across departments

Groups

Group Events

Coordinate group activities, billing, and reservations effortlessly across cabins and events with one unified interface

Maintenance

Maintenance

Track, assign, and resolve maintenance tasks efficiently with integrated reporting and real-time updates from any device

Workflow

Workflow Notifications

Automate onboard workflows with intelligent alerts, task routing, and real-time notifications across all departments

Reporting

Reporting

Access real-time insights and performance data through configurable dashboards and detailed operational reports

eNOAD

Immigration & Compliance

Streamline immigration handling with automated document validation, eNOAD integration, and real-time compliance reporting

IAM

Identity & Access Management (IAM)

Control access securely with role-based permissions, centralized identity handling, and full GDPR compliance.

How It Works (Architecture Highlights)

Otalio’s architecture is built for scale, reliability, and simplicity. With a cloud-first microservices foundation, real-time ship-to-shore synchronization, and standardized APIs, it ensures every part of your fleet stays aligned and operational. Enterprise-wide configuration and a streamlined Web UI reduce workload and training demands, while robust security and data protection provide full compliance and peace of mind—keeping your operations continuous, connected, and protected.

Enterprise‑wide hierarchy

Configure items, packages, and promotions once—deploy fleet‑wide instantly.

Real‑time ship↔shore sync

Event‑driven data flow keeps shore teams fully informed and able to act without boarding.

Microservices & 24/7 uptime

Modern, cloud‑first design supports continuous operations and zero‑downtime updates

Open APIs

Standardized integrations with reservation and external systems; POS and SPMS share a single source of truth

Security & Data Protection

Token‑based IAM, role‑based access control, and comprehensive auditability

Web UI

Fast, consistent, and easy to use—reducing training time and crew workload

Otalio GmbH

Mattentwiete 6

20457 Hamburg, Germany

V2.251009

Imprint